Telligent 3.0
AI - Powered Customer
Interaction Service
Boost Agent Efficiency | Lower Agent Turnover
Contact UsTelligent 3.0
AI - Powered Customer
Interaction Service
Provides Real-time Customer Insights
Contact UsTelligent 3.0
AI - Powered Customer
Interaction Service
Enhance Customer Experience
Contact UsTelli Al Pioneering Future Customer Journeys
Telligent 3.0 Shaping Future Experiences with AI
Anticipate, Respond, Optimize : Seamlessly
Predict. Deepen. Integrate
Comprehensive Journey Services : Uniting Every Channel
- NLP Intent Parsing | 85% Conversation Accuracy!
- Omni-Channel Messaging Center | LINE, Website, Facebook, and more.
- Global Conversations | Where Language Knows No Limits!
- Effortless Automatic Collaboration | Human and Machine in Harmony.
- Canvas Visual Management.
- Connect, Market, Convert | Where. Communication Meets Sales, No Lead Left Behind!
AI-Powered Elevating
Customer Relationships
- Diverse Channel Group Corporate Membership Integration.
- AI-Driven Member Journey Management.
- Points | Member Retention, Channeling
- Tag | Portraying Member Profiles, Tracking Behavioral Footprints.
- Marketing | Comprehensive Line Marketing Solutions.
AI Future Conversational Commerce
- Conversational AI | Revolutionizing Integrated Sales
- AI-Powered Personalized Opportunity Insights & Recommendations
- AI Predictive Shopping Journeys
- User-Friendly Interface | E-commerce Backend Management
- Versatile Logistics and Payment Solutions
- Order Management
6 CRM Product Modules
Solving Omni-Channel Business Challenges
Data Analysis Center
KPI Dashboard Management: Navigating Brand Strategy with Precision
Member Center
Foster Your Fans: Unveiling the Ultimate Membership Experience for Brands!
Communication Center
One-Click Access to Comprehensive Brand Customer Service Center Management
Marketing Center
Lucky Draw & Scratch-off Games: Elevating Brand Engagement with Versatile Gaming Modules
Intelligent Center
Customer Assist: Guided Shopping Mastery, Sky's the Limit for Sales Conversion!
eCommerce Center
Swift and Simple Store Setup: Seamlessly Uniting Your Brand's Online and Offline Presence!
Flow Chat
Transform Knowledge Management: Intuitive Visual Interface, Multi-Level Conversation Support
Diverse Conversation Modes: Enriching User Interaction
- Efficiently Resolve FAQs with Flow Engine and NLP Service Integration
- One-Click Rapid Learning: Model Training Completed Within 5 Minutes
- Flexible and Open Conversation Flow Design: Tagging, Notification Sending, and More
- Marketing Milestones: Transform Intelligent Customer Service into a Lead Generation Tool.
Membership Journeys, Conglomerate Business
All-in-One No Code CRM Platform
A versatile all-in-one CRM platform for diverse channels.
From lead generation to profitability, it meets e-commerce, marketing, sales, and customer service needs seamlessly.
No coding skills required.
Comprehensive Member Sketching AI + Big Data for Future Insights and Predictions.
Build Your Label Pool: Track Member Behavior, Anticipate Needs with AI, Bring Data to Business.
Converse, Connect, Convert: Your Automated Marketing Companion.
Instant Conversations, Lasting Connections: AI-Powered Recommendations for Seamless Transactions and Re-engagement.
Attract, Engage, Convert: Your Automated Marketing Journey.
- Tailor Member Journeys: Different Segments, Trigger Conditions, and Marketing Tools for Each Stage.
- Simple, Intuitive Interface: Create Various Marketing Scenarios with Ease.
Double the Service, Double the Sales: Chat for Opportunities, Boost by 30%
- With 20+ years of industry experience, we simplify service and consultation with a user-friendly interface for seamless adaptation.
- Seamless Service, Smart Solutions: Connecting Customers, Creating Opportunities.
Shop Smart, Glide Smooth: Your AI-Powered Guide.
- Discover, Choose, Checkout: Effortless Shopping in Two Steps. Enjoy Diverse Shipping and Payment Options.
- Telligent 3.0: Boosting First Purchase and Repeat Sales with Member Upgrades, Rewards & Coupons.
Rapid Marketing Strategies for Acquiring and Retaining Customers with High Conversion Rates
Unlock Loyalty with Data: Easy CRM, Target High-Value Customers, Boost Retargeting.
One Account, Flexible Access, Customized Control
- Streamlined backend management for multi-company corporate group. One Account, Flexible Access, Customized Control.
- User-friendly interface for easy operation, reducing management and operational costs.
Leading 6 Industries | 100+ Global Brands | 500M+ Genuine
Customer Interactions
Joining the Elite: Top 100 Clients
Embracing Digital Transformation
4 Key Highlights of Customer Service Innovation
Common pain points in the customer service process include fragmented information due to diverse channels and integration gaps. In this article, we will share how Telexpress offers an all-in-one integrated service to discover sales potential and introduce various features to create excellent customer experiences and