Instant Text Interaction Integration Platform
Empower Loyalty ; Create Conversational Opportunities ; Boost Sales through Dedicated Advisor Interactions.
Communication Center
Efficient Service
Efficiently Handle Customer Inquiries and Support Mass Messaging for Rapid Outreach to a large user base.
Customer Management
Track Users, Reel in Sales Effortlessly with Lightweight CRM!
Team Management
Empower your team with Diverse Permissions to collectively manage user conversations and flexibly switch service consultants.
Sales Consultants & Customer Service Dual-Mode Operation
- Effortlessly Integrate Smart Customer Service: Precision in Every Response!
- Exclusive Service Bundles for Potential Members: Boost Loyalty, Create Opportunities!
Highly Flexible Consultant Binding and Assignment
- Seamless Transition to AI Customer Service : Review Conversations for Precise Responses
- Personalized Service Binding for Member Prospects : Proactively Engage to Enhance User Loyalty and Create Marketing Opportunities at the Right Moments
All-in-One Multi-Channel Integration
- Effortlessly manage messages from Websites, LiveChat, LINE, Facebook, and more IM Apps in one place. Never miss important updates with message notifications!
Personalized and Sentiment-Adaptive Responses
- Personalized Quick Responses with Diverse Templates
- Cultivating a Repository of Brand Knowledge and Service Scripts
- Elevating Personal Service Quality and Efficiency
Seamless User Profiling with Lightweight CRM.
- Experience Membership Management with Communication Center: Access Customer Info, Conversation History, Tagging, and Interaction Data for a Complete Customer Journey Overview
Instant Messaging, Instant Impact
- Effortlessly target audiences with sales-specific filtering. Send bulk messages for rapid dissemination
- Manage bulk segmentation lists, reuse lists for targeted campaigns, effortlessly track customer message openings
Key Metrics Analysis Data
- Analyze Key Data Metrics like Advisor Binding, Interaction Rates, and Conversation Quality Control. Ensure Real-time Quality Checks and Swift Response to Market Shifts
4 Key Highlights of Customer Service Innovation
Common pain points in the customer service process include fragmented information due to diverse channels and integration gaps. In this article, we will share how Telexpress offers an all-in-one integrated service to discover sales potential and introduce various features to create excellent customer experiences and
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8 Major Industries, 100+ Global Brands, 500 Million Authentic Customer Interactions
Joining the Elite: Top 100 Brands
Embracing Digital Transformation
Information Technology
Financial Service
Retail Industry
Healthcare & Beauty
Information Technology
Financial Service
Retail Industry
Healthcare & Beauty
