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Industry Trends

Powering Business Success:
Unlocking the Potential of AI for Enhanced Productivity and Competitive Advantage

In this article, we combine the latest international research with our past service experiences to present 27 scenarios for collaboration between businesses and AI. Our goal is to leverage AI transformation to achieve unprecedented success for our corporate clients. “AI will not replace humans, but will augment our capabilities, enhancing the quality and productivity of our…

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News

(EN) 今周刊 第1354期 網訊電通樂當幸福企業的最佳雇主,打造最有溫度的愉快學習、工作環境

網訊電通公司 有溫度地牧養員工 提供智能CRM及智能零售、互動、行銷解決方案的網訊電通股份有限公司,自二○一九年幸福元年啟動以來,年年榮獲幸福企業金獎,創辦人暨執行長陳諧強調以有溫度的個人化體驗經營客戶,也關懷員工。 他表示,公司是員工的第二個家,也是第二所學習的專職學校,成就成長、共好的價值,在疫情下,網訊不惜耗資,提供員工口罩與篩劑、自有品牌的維他命保健食品,並開放遠距工作,讓員工無後顧之憂,「創業就像牧羊,我帶他們翻越山谷,看到希望。」 全文刊載於【今周刊】2022/11/30 第1354期。

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E-Commerce

4 Key Factors for Successful E-commerce Customer Service

Low barriers to entry in e-commerce make it easy to start, but standing out from the competition is not easy. Effective customer communication is one of the keys for success. We would like to share the 4 key elements to build a “customer-first” service philosophy and service quality. Article Outline Why is Customer Service Important in…

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