AI BPO
Telligent 3.0
AI - Powered Customer
Interaction Service
Boost Agent Efficiency | Lower Agent Turnover
Contact Us
Telligent 3.0
AI - Powered Customer
Interaction Service
Provides Real-time Customer Insights
Contact Us
Telligent 3.0
AI - Powered Customer
Interaction Service
Enhance Customer Experience
Contact UsAI BPO
- Omnichannel
Seamlessly integrate all communication channels—online, offline, and social—into one unified customer experience.
- AI-Human Customer Service Center
Combining the efficiency of AI with the empathy of human support, our service center provides fast, accurate, and personalized assistance.
- Cost-Profit Center
Transform your operations from a cost-focused model to a profit-generating powerhouse by optimizing efficiency and leveraging strategic investments.
One Stop Solution for E-Commerce Platform
- All-in-One Management: Handle all your eCommerce activities from Web, Line, and Facebook in one place, making it easier to manage your business.
- Cross-Platform Consistency: Ensure a seamless and consistent customer experience across all your digital channels, enhancing brand reputation and customer loyalty.
AI + Human Collaboration
- English Chatbot with Intelligent Design: Powered by a skilled R&D team, our chatbot offers 24/7 self-service and smart interactions. Human-machine collaboration optimizes costs for cross-border, multilingual services.
- Seamless Channel Integration: Easily connect automated voice (IVR), phone hotlines, live chat, email, and social IM platforms for a unified customer service experience.
- Scalable Business Solutions: Designed to grow with your business, our system adapts to rising demand, ensuring consistent service as you scale.
Transforming From a Cost Center to Profit Center
- Cost Efficiency: Streamline operations to reduce unnecessary expenses, turning your business processes into more efficient, cost-effective operations.
- Revenue Generation: Shift focus from merely managing costs to actively generating revenue, leveraging AI-driven insights and automation to boost profitability.
- Value Creation: Reinvest savings into growth opportunities, transforming your operations into a source of value and profit for your business.
Revolutionize Your Customer Management Experience
TELLIGENT3.0: An All-in-One Platform for Managing the Entire Customer Journey
